Privacy Policy

1. Data Controller

The data controller is the individual entrepreneur operating fileconvertlab.com.

Jurisdiction: Switzerland.

In accordance with Swiss law (nFADP) for individually operated online services that do not process sensitive categories of data, no personal name or physical address is required to be disclosed.

2. Data Collected

The service may collect:

technical data (IP address, browser, usage logs);
uploaded files and processed data (including metadata and conversion results);
account and payment data (if applicable).

No unnecessary personal data is collected.

3. Purpose of Processing

Data may be processed for the following purposes:

operate and secure the service;
provide file-processing functionality;
manage accounts and payments;
analyze usage patterns and improve the service;
communicate with users about the service;
support business operations and development;
comply with legal obligations and protect legal rights.

The operator reserves the right to use collected data for any lawful business purpose consistent with applicable law.

4. Storage and Deletion

Uploaded files and processed data may be stored for operational, technical, legal, or business purposes at the operator's discretion.
Account data is stored while the account is active and may be retained afterwards for legal or business purposes.
Logs, metadata, and analytics data may be stored indefinitely for security, anti-abuse, operational, and business purposes.
The operator is not obligated to delete data unless required by applicable law for users in jurisdictions with specific data protection rights (see Section 6).

5. Third-Party Services and Data Sharing

The operator may use third-party service providers to support the service. User data may be shared with such providers and other third parties as necessary for business operations.

Categories of recipients may include:

payment processors and financial institutions;
hosting and infrastructure providers;
service providers supporting business operations;
business partners and affiliates;
other parties as required for lawful purposes.

The operator is not responsible for third-party data handling practices. Users should review third-party privacy policies independently.

6. GDPR and Data Protection Rights

For EU Users Only:

The GDPR (General Data Protection Regulation) applies only to users who are physically located in the European Union at the time of using the service or whose data is otherwise subject to GDPR.

EU users have the following rights under GDPR:

right of access to personal data;
right to rectification of inaccurate data;
right to erasure ("right to be forgotten") under specific conditions;
right to restriction of processing;
right to data portability;
right to object to processing;
right to withdraw consent (where processing is based on consent);
right to lodge a complaint with an EU supervisory authority.

To exercise these rights, EU users may contact us using the form on this website, or send an email info@fileconvertlab.com.

For Non-EU Users:

Users outside the European Union are not covered by GDPR. Their data is processed in accordance with Swiss law (nFADP) and these Terms & Conditions.

Non-EU users have limited data protection rights and should not expect the same level of data protection as EU users. Data deletion, access, or rectification requests from non-EU users are handled at the operator's sole discretion and are not guaranteed.

7. Data Transfers

User data may be processed, stored, or transferred to Switzerland, the European Union, or any other jurisdiction worldwide as required for business operations.

For EU users, when data is transferred outside the EU/EEA to countries without an adequacy decision, appropriate safeguards (such as Standard Contractual Clauses) may be applied where legally required.

For non-EU users, data may be transferred to any jurisdiction without specific safeguards or restrictions.

8. Cookies and Tracking Technologies

The service uses cookies, web beacons, pixels, and similar tracking technologies for various purposes, including:

essential functionality and security;
analytics and performance monitoring;
service optimization and development;
personalization and user experience.

For EU users, consent is obtained for non-essential cookies as required by applicable law. Non-EU users consent to all cookies by using the service.

Users may disable cookies through browser settings, but this may limit service functionality.

9. Security

The operator implements reasonable technical and organizational measures to protect data against unauthorized access, loss, or misuse. However, no security system is completely secure, and the operator does not guarantee the security of user data.

Users acknowledge that data transmission over the internet is inherently insecure and use the service at their own risk.

10. Changes to Privacy Policy

The operator reserves the right to modify this Privacy Policy at any time without prior notice. Updates will be posted on this page with a revised date where applicable.

Continued use of the service after changes constitutes acceptance of the updated Privacy Policy. Users who do not agree with changes must discontinue use of the service.